Service
IT hardware for business
Buying ten laptops is easy. Getting ten laptops that arrive built, with the company's software, joined to the domain and ready for somebody to sit down and work is another matter. We are your company's IT hardware supplier and, at the same time, the people who commission it and look after it afterwards.
The problem
What we deal with
- Not knowing which machine to buy: business and consumer ranges look alike on the spec sheet and alike nowhere else
- Machines that arrive in a box and stay in the box for a week because nobody has time to build them
- An estate bought piecemeal from five different places, each with its own warranty and its own dates
- Overpaying for specifications nobody will use, or underpaying and having to replace it in two years
- A server or NAS at the end of its life with no replacement plan
- Warranties nobody knows how to claim when the time comes
Scope
What is in, and what is not.
What we supply
- Business-grade laptops and desktops
- Workstations for demanding workloads
- Monitors, docking stations and peripherals
- Servers and network-attached storage (NAS)
- Network equipment: switches, Wi-Fi access points and firewalls
- Business software licences
- Consumables and printing supplies
How this differs from a distributor
- Before the purchase: the machine is sized around actual use, not around this week's offer
- On delivery: it arrives built, with the company's software, encrypted and joined to your systems
- Afterwards: whoever sold it is the person who handles the incident and claims the warranty
- In planning: we know which machines are coming of age and flag it before it becomes urgent
How it works
What a hardware refresh looks like
What is there and what each person does
An accounts machine does not need what a design machine needs. Sizing comes out of the use, and the use has to be asked about.
A compared proposal
Two or three options, with the difference explained in terms you would notice rather than in spec-sheet lines. With prices and realistic lead times.
Built before delivery
Operating system, business software, accounts, encryption, policies and a copy of the data from the old machine. The user receives something they can work on the same day.
Taking the old machine away
Secure data wiping and disposal handled. An old laptop in a cupboard is a data protection problem waiting its turn.
Service area
Where we deliver
Delivery with installation and commissioning is done across the usual working area: Baix Llobregat and the Barcelona area.
For companies outside that area we can supply and pre-build the equipment before shipping, but we do not commit to on-site installation where we cannot deliver it properly.
Questions
Frequently asked questions.
- Are you more expensive than buying online?
- On the price of the machine alone, sometimes yes. Once you count the hours nobody spends building ten laptops, and who answers when one fails eight months in, the sum usually goes the other way. It can be compared with the quote in front of you.
- Can it be leased or financed?
- It is a common question and it depends on the deal and the amount. We address it when quoting, with whatever is actually workable rather than a generic yes.
- Can we buy just the hardware, without installation?
- Yes. Supply can be bought on its own, although the value of buying it from us sits precisely in the part that comes afterwards.
Need to refresh some machines?
Tell us how many, for which roles and by when, and we'll put together a compared proposal with realistic lead times.
Talk to a technicianYou may also need
Related services.
- IT supportDay-to-day incidents sorted: machines, users, email, printing and network.
- Networks & Wi-FiCabled network, Wi-Fi and VPN: working across the whole floor, and from outside.
- IT consultingAn audit of what you already have, and a second opinion before you decide or spend.
Would you rather talk it through? Call 622 317 788. You get the same person who will do the work.