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Okena Systems

Service area

IT services across the Baix Llobregat

Based in Viladecans. That does not make remote support any better —distance is irrelevant there— but it completely changes what can be done the same day when somebody has to stand in front of a machine, a rack or a network.

Service area

What being nearby changes

None of this is about technical quality. It is about time:

  • A fault that needs someone present can be attended the same day, rather than at the next scheduled visit.
  • A new installation can be seen before it is quoted, instead of estimated over the phone.
  • A network or Wi-Fi can be measured on the premises, which is the only way to size it properly.
  • Hardware can be delivered and fitted in person, with the machines already built.
  • A half-hour meeting to settle something does not consume half of anyone's day.

How it works

What needs a visit and what does not

Worth knowing before you contract anything, because it determines whether distance affects you at all:

Solved remotely

  • Desktop, email and permission incidents
  • Microsoft 365 and Google Workspace administration
  • Email migrations and server moves to the cloud
  • Backup monitoring and restores
  • Security, identity and firewall configuration
  • Monitoring and alerting

Needs someone there

  • Wi-Fi coverage surveys and work on the physical network
  • Installing servers, storage and network equipment
  • Delivering and fitting new machines
  • Hardware faults and replacements
  • Office moves
  • Reviewing a rack and an existing installation

Area

Where we work

The usual area for on-site work. There is no page per town, and that is deliberate: ten identical pages with the place name swapped is exactly what Google calls a doorway page.

  • Viladecans
  • Gavà
  • Castelldefels
  • Sant Boi de Llobregat
  • El Prat de Llobregat
  • Cornellà de Llobregat
  • Sant Joan Despí
  • Esplugues de Llobregat
  • L'Hospitalet de Llobregat
  • Barcelona

For companies outside this area, remote service is just as workable. On-site work is assessed job by job, and if it cannot be delivered promptly we say so before anything is signed.

Contact

Support in English, Spanish and Catalan

Support, documentation and reports are provided in whichever of the three the company prefers. This English version of the site exists for exactly that reason: businesses and professionals working in English who need IT services here, in Barcelona and the Baix Llobregat.

Is your business in the area?

Tell us what you need and we'll tell you what can be solved remotely and what needs a visit. The initial assessment is free.

Talk to a technician